I applied for the High Volume Recruiter role and received an email from TA manager to schedule an interview. On the day of the interview, at the scheduled time, she texted me to say she needed to reschedule. While I was a bit frustrated, I remained understanding and responded that I would greatly appreciate being considered for whatever the next available business day and time she had open, as I was still very interested in the opportunity. Unfortunately, I didn’t hear back from her until five business days later, when I received a generic email thanking me for my interest and informing me that they had decided to move forward with other candidates. I don’t typically leave reviews, but this experience was frustrating and felt like a complete waste of my time. It’s disappointing and unprofessional how the process was handled. Chewy, please do better with your candidate experience—especially considering that Talent Acquisition is often a candidate’s first impression of the company.

Wow, so disappointing! I so thrilled to consider this opportunity considering I have been a customer of them for many years. It has probably been one of the worst experiences in my career life. The Recruiter was rude and demeaning to me. Minimized my hesitations and truly was not listening to me. I made it to offer but turned it down due pretty much to how I was treated by the recruiter. It was so disappointing as I could see myself there, but not about to advance if they tolerate this type of behavior. Based on other feedback here, I can see this has happened before.