During covid, so had a video call with a manager. Just asked simple behavioral questions such as experience with customers, how to handle stressful situations, and how to manage time wisely. Also asked what I did in my free time and why I wanted to work there.

It was smooth, and fast. They focused on my strengths and how I could be of value to the company. Just be honest, and kind. If you are a hard worker you are usually going to be hired.