Hello, this is Cherice Schmidt, EVP – Client Services. Thank you for sharing your feedback about your interview experience at Cielo. While I'm glad to see you found the overall experience positive, I sincerely apologize for the confusion and frustration regarding the salary discussions and offer process. This is not aligned with our standard practices, and I understand how disappointing and challenging this situation must have been for you. We strive to be transparent about compensation parameters from the beginning of our hiring process, and your feedback highlights an area where we clearly need to improve. We will use this feedback to enhance our recruitment process, ensuring better alignment between budget parameters and candidate expectations early in the discussion. If you'd like to share any additional feedback about your experience or discuss future opportunities when they align better with your expectations, please feel free to reach out to me directly at Cherice.Schmidt@cielotalent.com.

Hello, this is Stephen Byrd, VP of Candidate Generation. Thank you for sharing your review, it’s great to hear that your interview experience with us has been so positive. We look forward to welcoming you as start this new chapter – thank you for choosing Cielo!