Hello, this is Manish Ahuja, VP of Client Services. Thank you for sharing your experience with us. I’m pleased to hear that the initial scheduling of your interview felt efficient and well-supported. It’s encouraging to know that part of your journey went smoothly. I also appreciate your honest reflections on the transition to the interview. While we aim to maintain consistency and clarity throughout every step, we recognize there’s always room for improvement in our follow-up communications. Your insights are incredibly valuable and help us refine our approach. As a global talent acquisition partner, we’re fortunate to engage with many talented individuals. While we do our best to respond to every candidate in a timely and thoughtful manner, we acknowledge that this isn’t always achieved and we’re actively working to close those gaps. Thank you again for engaging with us. I wish you every success in your career journey.

Hi there, this is Brenda Strom, VP - Talent Management. It's important to note that while we make every effort to maintain open lines of communication with all candidates, there are occasions where unforeseen circumstances may lead to delays or lapses in our response times. However, this in no way diminishes the significance of your experience, and we acknowledge the frustration it may have caused. If you could kindly reach out to me at Brenda.Strom@cielotalent.com, and I will address this. Thank you for considering Cielo as a potential employer, and I wish you all the best in your next role.