It was mainly behavioral questions. Describe a time when you did this, did that, etc. They are looking for people to adhere to the STAR format. One of their recruiters at corporate found my resume and called me. I think we did a phone interview on the spot, though we might have set it up for another time. It was a pretty thorough phone interview, possibly the longest leg of the journey. That recuiter then passed me on to an HR Director who only asked me about my career amibitions before concluding the interview. I then got passed on to a Regional VP who tried to get me to fly to the interview with him and a GM at my own expense. I called the recruiter back to let her know it would be most appropriate for Cintas to fly me to my interview. After that I received a plane ticket from Cintas. I spent about half a day interviewing with a GM and the VP, including lunch. The following week when I was back home I had to go to a local Cintas operation and shadow one of their drivers one day and one of their Service Managers another day. Some time after that I got a job offer.

The interview process was lengthy and involved multiple steps, but there was little communication between each stage. Long gaps of silence made it unclear where I stood in the process or what to expect next, leading to uncertainty and frustration.