Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Circle House (West Malling, England) nel mese di ago 2016
Colloquio
Fairly easy and straight forward. I was interviewed by 2 members of management, they asked 5 questions each. Interview typically last 1hr but I was there for an extra 30mins as I couldn't stop talking. It's all about delivering exceptional customer service and understanding we put the customer at the heart of everything we do!
Domande di colloquio [1]
Domanda 1
Describe a time when you dealt with a very irate customer?
Describe a time you went extra mile to resolve a customer issue.