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      Colloqui di CiscoColloqui per Customer Support Engineer presso CiscoColloquio di Cisco


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      Colloquio per Customer Support Engineer

      23 mar 2016
      Candidato anonimo a colloquio
      Chapel Hill, NC
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite l'università. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Cisco (Chapel Hill, NC) nel mese di apr 2015

      Colloquio

      Initial interview at a hackathon, followed by a phone/online interview with two different personnel. For my case, there was an error in scheduling because the recruiter in charge of scheduling missed sending a time confirmation email to me and so the first interviewer called at the wrong time. The second interview came right after the first, but the second personnel was running late and had to delay the interview for 30 min.

      Domande di colloquio [1]

      Domanda 1

      Very typical questions, such as what are your strengths and weaknesses, describe a time where you have struggled and how you got through it. However, one interviewer was particularly insistent on asking what I would do if I encountered a problem I cannot solve--as in, I literally didn't have the knowledge or tools to solve it. Replied "seek help from others, company and online resources, etc. which I believe is a reasonable answer." But he continued on and asked hypothetical questions such as "what if the person you seek for help couldn't solve it either?" and keeps doing so every time I give an answer.
      1 risposta

      Altre recensioni di colloqui per Customer Support Engineer presso Cisco

      Colloquio per Customer Support Engineer

      14 set 2022
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza negativa

      Candidatura

      Ho sostenuto un colloquio presso Cisco

      Colloquio

      Well hiring process is pretty straight forward , HR reaches out and lays out the job description , salary and then give you assessment questions that are reviewed by hiring manager who then interviews you , second interview is with you future colleagues and that’s it . **Issue - no scope for negotiation or no opportunity to get considered in a senior support role . Salary offered is not competitive

      Domande di colloquio [1]

      Domanda 1

      Very basic dns dhcp vpn tcp/ip questions
      Rispondi alla domanda
      3

      Colloquio per Customer Support Engineer

      13 ott 2022
      Candidato anonimo a colloquio
      Bengaluru
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite l'università. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Cisco (Bengaluru) nel mese di ago 2022

      Colloquio

      it was three rounds (Tr, Mr, HR). they mainly focused on networks, and anyone coding language. One with good knowledge in coding and computer science topics can easily crack the interviews

      Domande di colloquio [1]

      Domanda 1

      asked me to tell the logic for different codes
      Rispondi alla domanda
      1

      Colloquio per Customer Support Engineer

      23 mag 2022
      Candidato anonimo a colloquio
      Chicago, IL
      Nessuna offerta
      Esperienza neutra
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso Cisco (Chicago, IL) nel mese di feb 2022

      Colloquio

      The first call was with a recruiter who gave me a quick rundown on the company and role. A follow-up interview was scheduled a week later with the hiring manager but the manager didn’t show. I contacted the recruiter and they said there was a mixup, another call was scheduled a week later. The call with the manager was mostly behavioral based questions and listed 1.5 hours. A follow-up interview was schedule for a week later with Tier 2 and Tier 3 support to ask technical questions. That call last just over an hour. A third interview was scheduled two weeks later with two Tier 1 agents to do more technical questions and that call lasted an hour. All of the calls went really well. I never heard back from the recruiter after that interview and my email/calls were ignored. Outside of the whole process taking over a month I’d have to say it was pleasant. I wish I had more information about why they never contacted me again.

      Domande di colloquio [5]

      Domanda 1

      Tell me about a time you encountered a difficult situation and how you handled it.
      Rispondi alla domanda

      Domanda 2

      How do you handle conflict.
      Rispondi alla domanda

      Domanda 3

      If you encountered a problem that you didn’t know the answer to, how would you handle it.
      Rispondi alla domanda

      Domanda 4

      What are common tools for troubleshooting website and network issues
      Rispondi alla domanda

      Domanda 5

      What programming languages do you know and how do you use them
      Rispondi alla domanda
      1