ell me about a time when you have had to deal with a really difficult customer. What would you do if you brought a product for a customer to try on, but they didn't like it?A sales associate interview is an opportunity to discuss and show the hiring manager your skills, interests, and experience. Sales associates have a vital role because they work closely with the company's customers. It's important to prepare for your interview in advance to answer the questions thoughtfully and confidently. In this article, we discuss the common interview questions for a sales associate and provide an example of how to answer the questions.ales associates work with different types of customers and sometimes encounter complaints. An appropriate answer focuses on de-escalation and finding a creative solution for every case. It helps to use STAR model to approach an aggressive client. Here's how to use the STAR model: Situation: Provide a background for your story Task: Explain what you need to do in the situation Action: Discuss the steps you take to address such a situation Result: Tell the interviewer what the outcome of the situation was