Ho presentato la mia candidatura online. La procedura ha richiesto 6 giorni. Ho sostenuto un colloquio presso Citizens (West Bloomfield, MI)
Colloquio
Was asked a few questions over the phone, and then brought in for an in person interview. Lasted around 30 minutes and the questions were relatively straightforward. My interviewer did a really great job setting up what they were looking for for each question.
Domande di colloquio [1]
Domanda 1
Give an example of a time when you helped a customer with any type of question or discrepancy.
Ho sostenuto un colloquio presso Citizens (Philadelphia, PA)
Colloquio
First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.
Domande di colloquio [1]
Domanda 1
Tell me about a difficult situation you had at your previous job and how did you handle it?
There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.
Domande di colloquio [1]
Domanda 1
Customer service experience, what would I do in a difficult situation
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Citizens (York, PA) nel mese di ago 2023
Colloquio
The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.
Domande di colloquio [1]
Domanda 1
What is a SPECIFIC situation where you mitigated risk?