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      Ricerche correlate: Recensioni su Cloudbeds | Offerte di lavoro di Cloudbeds | Stipendi di Cloudbeds | Benefit di Cloudbeds
      Colloqui di CloudbedsColloqui per Customer Service Coach presso CloudbedsColloquio di Cloudbeds


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      Colloquio per Customer Service Coach

      29 ago 2019
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Cloudbeds

      Colloquio

      The application process is very automated and fast until you get to last step. Where the process is very slow and they try to communicate but it is kind of uncertain.

      Domande di colloquio [1]

      Domanda 1

      Tell me about yourself and experience
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Coach presso Cloudbeds

      Colloquio per Customer Service Coach

      5 giu 2019
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Cloudbeds

      Colloquio

      I can't remember when exactly I have submitted my CV but from the time they contacted me until the final results, It's about 3 weeks. I applied online and the entire process took place remotely since they are a remote first company. Results for each step was given within 24 hours except on the final Interview, they said there were about 700+ people who applied for this role and it took them some time to evaluate everything, (final interview will be recorded and a Hiring Team gets to decide) so stages are as follows: English proficiency test SparkHire Interview (one way recorded video) Written questionnaire Final interview with hiring team I hope this helps, Good Luck!

      Domande di colloquio [1]

      Domanda 1

      The usual questions such as what are your strength & weaknesses, what do you do in your previous role, why cloudbeds plus hypothetical questions to test how quick and how many answers you can come up in a situation.
      Rispondi alla domanda
      2

      Colloquio per Customer Service Coach

      1 mar 2019
      Candidato anonimo a colloquio
      Los Angeles, CA
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso Cloudbeds (Los Angeles, CA) nel mese di gen 2019

      Colloquio

      I applied on Cloudbeds' website in November 2018 and the whole process took around 3 months! Yes, you read me well...It took ages to get a no as an answer. After investing hours and even days... researching about the company, the position, getting prepared for each stage and completing all the requirements until the last step, I received an email saying other candidates were chosen without even giving me a reason. It would be useful and comforting to know why they didn't think I would fit. The steps were: - Filling the application form and sending the CV (15th Nov) - One way interview - You use a software called Spark Hire to record several short videos answering questions. They use this system to save time and screen the candidates, but I felt like being interviewed by a robot. I felt nervous because there is a time limit and you can't repeat the video, which adds pressure. You have two options after recording your answer: send it or cancel it and the company will know you skipped that question. In my opinion, this system doesn't allow us to show the best version of ourselves, it's fake, unnatural and impersonal. (25th Nov) - The following step in the interview process was an English proficiency test. This test was free of charge and provided by indeed. (7th Dec) - 3 part questionnaire was the step after. I had to write e-mails answering customers considering the situations presented in the test. At this stage, they are basically evaluating your written abilities and customer service skills (17th Dec) - After all these steps I received an e-mail saying I have been selected to move onto the final round. The final round was a 1-hour live video interview with the hiring team. So, full of hope, spent a few hours more preparing myself for the big day, writing down all the possible questions and thinking about the best answers... (26th Dec) Apparently, my effort and references weren't enough and received an automatic e-mail saying no in a very polite way, giving hope for the near future (never heard from them again). So, in conclusion, the process is very automatized and made me feel I lost my time with a team that treats their candidates as numbers. All the theory they claim to follow is far from reality.

      Domande di colloquio [1]

      Domanda 1

      All the typical questions you find online: Tell me about yourself; what do you know about the company; etc. Some behavioral questions ... same same.
      1 risposta
      11

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