Domande di colloquio presso CobraHelp

Phone interview lasted about 40 minutes with the manager. It was very conversational and I received a thorough overview of the job duties. In-person interview consisted of meeting with 3 current employees, all of whom have worked there less than 1 year. One of the employees spoke negatively about their current clients. Another said there are no projects to work on, although managers spoke about the many projects the position would work on. Employees mentioned email is not accessible outside of work to maintain work/life balance. Then you meet with the two managers. Very casual/conversational. No trick questions. No dedicated HR or IT on-site. Requires Cobra certification within 90 days of employment (paid for). Healthcare starts after 60 days (does not cover dependents). HMO age-rated premiums every 5 years; Kaiser. Simple IRA 3% match with Edward Jones. 30 minute lunches. Jeans days on Wed/Fri. Technologies include: Quickbooks enterprise system, Access, custom invoicing software, Cobra Administration Software, internal & client facing website. Pre-employment background check (pdf sent insecurely via email before an offer is extended) and MBTI personality test (multiple choice). 13 employees, 2000 clients. Training throughout employment available. Yearly salary increases based on company revenue. 2 weeks PTO, 1 week unpaid PTO (flexible).