Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso ComEd (Oak Brook, IL) nel mese di apr 2015
Colloquio
I applied in jan/feb for a temporary CSR job. It took about 2 months to get an email on a Sunday with about 10 basic screening questions that had to be sent that day. Got a call an hour later to come in on a Tuesday to do a Simulation test. Passed that and then went right to a human interview with 2 HR reps. Answered some behavioral questions. Just making a note the call center is 90% black people and consequently I wasn't chosen.
Domande di colloquio [1]
Domanda 1
What was the most difficult experience you had with a customer and how did you handle it?
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso ComEd (Oak Brook, IL) nel mese di gen 2021
Colloquio
Very long and tedious. Went through an automated interview, phone interview, on-site test, zoom interview, filled out a questionnaire and still wasn’t offered the position. I’m a white female and I think they wanted a more diverse candidate. It is an entry level position.
Applied in December and was contacted for the role 5 months later. Received a phone call from HR to complete a simple assessment test, once passed I was given a phone interview. After the phone interview was successful I was invited in for another assessment test but this test is timed and a little more difficult but not that hard. Once that assessment test is passed I was given a F2F (face-to-face) interview on the spot with 2 of ComEd's employees (manager's). About a week later I received an email stating I was successful and to complete background check which consisted of credit, employer, high school/college check and drug testing. Once I passed the background check and drug testing I received my CJO.
Domande di colloquio [1]
Domanda 1
What was the most difficult experience you had with a customer and how did you handle it?
