Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Comcast
Colloquio
I applied and was contacted by many recruiters. Scheduled an interview, which was held in Silver Springs, MD (about an hour away from where I applied). There I interviewed with 4 different people. After the interview, the recruiter called and I reiterated that I applied for the White Marsh position. Another interview was scheduled and the offer was made.
Domande di colloquio [1]
Domanda 1
Tell me about a time that you had to deal with a difficult customer and how did you handle that situation?
Ho sostenuto un colloquio presso Comcast (Huntsville, AL)
Colloquio
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
Ho sostenuto un colloquio presso Comcast (Jacksonville, FL)
Colloquio
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Domande di colloquio [1]
Domanda 1
What are some key metrics used at your previous job?
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Comcast (Alabama City, AL)
Colloquio
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Domande di colloquio [1]
Domanda 1
Explain a time that you had to provide above and beyond customer service
