I was originally contacted by a recruiter and asked to schedule a phone screen; I was then asked to complete an online application. After the application was submitted I received another call from the recruiter. After a few days I received another unscheduled call from another recruiter, and later received another unscheduled interview from the same recruiter. Typically, interviews are scheduled to provide both parties appropriate timing. The recruiter had a negative attitude; other than being condesending he asked me "What year did you graduate from college?" which threw me. I told him I omitted that date to note age my resume, a practice many HR departments encourage, which earned me a bit of a lecture from the recruiter. In between the interviews I read the reviews and was hesitant, but I continued answering their calls. I then had a phone interview with the hiring manager. She was friendly, but used assumptive language, which I took as a good sign. I was told I would hear back from the second recruiter on next steps. After all of the surprise interviews, etc, I received an automated, do-not-reply email stating I was not qualified for the position. A denial is fine, but after five or six interviews (all but one not having been scheduled) I would assume an actual email response would be most appropriate. Clearly I was mistaken, but were the reviews?

Interview with a 2 manager panel. Managers split the service area by teams. One manager over one half of the DSR team, the other covering the other team. Interview was standard questions around previous work experiences and situations.