Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Comcast (Harrisburg, PA) nel mese di mag 2015
Colloquio
Very detailed, they care about you and your experience. They want the best overall experience for the customer. They want your input on the way you would handle differing customer interactions
Domande di colloquio [1]
Domanda 1
How you handle irate customers, and the way you deescallate them.