I received a call from the hiring manager. They asked me questions about what my favorite tv show on cable happened to have been. We also discussed my thoughts about customer service, and they asked some my thoughts on various customer scenarios/interactions. An interview time was set up, and a few days later I met with the supervisor and the manager for the department, we went over a 4 interview questions and then I was called the next day with a job offer.

The interview was very smooth and structured well. They kept informed even leading up to the interview. I enjoyed speaking with recruiters. I would highly recommend their process for other businesses.