Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Comcast (Grand Rapids, MI) nel mese di gen 2023
Colloquio
I applied online and was invited to take an assessment. The assessment was some mock calls and then I had to answer questions related to the products mock customers had. I was then invited to have a sort of interview with a recruiter over the phone. The recruiter asked about 4 STAR-related questions about previous experience concerning sales. After that, I was invited to do a video interview over TEAMS with a sales manager. She asked similar questions regarding scenarios with customers that were related to sales, upset customers, and meeting quotas.
Domande di colloquio [1]
Domanda 1
Tell me about yourself. Tell me about a time you had to adjust yourself after dealing with a difficult customer and then had to take a call right after. Tell me about a time when you realized that you did not meet your quota during the middle of a month what did you do? Tell me about a time you built rapport with a customer. There was also a role-play involved and you had to pretend to work for Comcast.
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Comcast (Plymouth, MI) nel mese di feb 2020
Colloquio
3-4 hour interview. An introduction of the company, a tour. Then one on one interviews. It really depends on the person who interviews you. My guy did not pay attention to what were said. It was over before it started. A true waste of gas and my time.
Domande di colloquio [1]
Domanda 1
What were the hardest client situation, and how did you handle it?