I applied online and they called me. I had 2 interviews, one phone,one in person. The phone interview just asked about previous experience and the questions were geared toward making sure i was patient and kind.It lasted about 15 mins . The office employees smiled and introduced themselves when i went in everyone was very friendly. I dresses up and that was commented on in a positive way.Second interview lasted around 25 minutes and at that time they made an offer of employment.