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      Compass

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      Ricerche correlate: Recensioni su Compass | Offerte di lavoro di Compass | Stipendi di Compass | Benefit di Compass
      Colloqui di CompassColloqui per Agent Experience Manager presso CompassColloquio di Compass


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      Colloquio per Agent Experience Manager

      13 nov 2024
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa

      Altre recensioni di colloqui per Agent Experience Manager presso Compass

      Colloquio per Agent Experience Manager

      17 apr 2026
      Dipendente anonimo
      Offerta accettata
      Esperienza negativa
      Colloquio nella media
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Compass

      Colloquio

      I had a generally mixed experience interviewing with Compass. The initial 30-minute call with the recruiter was positive and straightforward. The recruiter was professional and set clear expectations, which made me feel optimistic about the next steps. However, the interview with two managers during a 1-hour video call was a different experience. I was transparent about my background, explaining that while most of my experience has been in end-to-end project support, where I've played a key role in cross-functional collaboration and attention to detail, I was excited to transition into more client-facing responsibilities. I emphasized my adaptability, noting that while I thrive in detailed, process-driven work, I'm equally ready to step out of my comfort zone when it comes to engaging with clients and driving initiatives forward. Despite positioning myself as someone with a unique skill set that combines both tactical execution and strategic thinking, I felt that the managers were seeking a very specific type of candidate, and my broader, more flexible approach didn't seem to align with their expectations. The questions they asked felt strangely phrased which made the conversation uncomfortable and hard to navigate. It quickly became clear that my experience and approach didn't align with what they had in mind for the role. Additionally, I didn’t feel much of a connection with the managers. If these two were going to be my reporting managers, I didn’t believe it would be a good fit in terms of leadership style or communication. I sent a follow-up thank-you letter after the interview to express my appreciation for the opportunity and reaffirm my interest in the company. Two days later, I received a rejection email from the recruiter, which didn’t come as a surprise given the way the interview had unfolded.

      Domande di colloquio [1]

      Domanda 1

      One of the managers asked how I would handle a situation if I was feeling introverted and needed to conduct a 1:1 training session with an agent.
      1 risposta

      Candidatura

      Ho sostenuto un colloquio presso Compass

      Colloquio

      Intense for what the job is.. 3 rounds are not necessary. If you have customer service skills you can do this job. It's entry level - they act like you are a C-suite executive.

      Domande di colloquio [2]

      Domanda 1

      Tell me about a time you went above and beyond a customer?
      Rispondi alla domanda

      Domanda 2

      How do you prioritize what you need to get done when multitasking?
      Rispondi alla domanda

      Colloquio per Agent Experience Manager

      16 giu 2025
      Dipendente anonimo
      Los Angeles, CA
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho sostenuto un colloquio presso Compass (Los Angeles, CA)

      Colloquio

      Very lengthy process with a lot of behavioral based questions. Be sure to have a base knowledge on real estate and the industry itself. It would also help to have a customer success background.

      Domande di colloquio [1]

      Domanda 1

      Tell me a time when you had to calm down an upset individual?
      Rispondi alla domanda

      Colloquio per Agent Experience Manager

      18 mar 2025
      Dipendente anonimo
      Denver, CO
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Compass (Denver, CO)

      Colloquio

      I had 4 interviews. Very long and tedious process. Most employees had at least 4 interviews as well and I think a couple had 5. There were all very customer service/real estate based questions but why so many interviews?

      Domande di colloquio [1]

      Domanda 1

      If an agent was upset, how would you handle it?
      Rispondi alla domanda