Ho presentato la mia candidatura di persona. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Computershare (Highlands Ranch, CO) nel mese di nov 2012
Colloquio
They will lie to you about the duties of the position in the call center, and you will have to speak with many angry people on a daily basis. The people are upset due to terrible management decisions, old, out of date computer system, and horrible processes.
Domande di colloquio [1]
Domanda 1
n/a They will hire just about anyone for the call center, because they lose a lot of people due to heavy-handed management style. Not friendly in the least.
Ho presentato la mia candidatura di persona. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Computershare (Tempe, AZ) nel mese di ago 2013
Colloquio
I went to a job fair and was interviewed on the spot. I was asked basic questions about talking to customers on the phone. The interviewer did not inform me that the employees in their call center are only allowed to use their cell phones in designated area. Nor did the inform me that the only emails allowed to be sent or received are ones that are on the SLS server.
Domande di colloquio [1]
Domanda 1
There were none. It was obvious that SLS wanted to fill seats in their call center.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Computershare (Highlands Ranch, CO) nel mese di ago 2012
Colloquio
Applied online, had to submit email addresses of my references. Met with recruiter, taken in for computer test. Once I passed the test, I was taken to a conference room where after about 20 minutes, I was interviewed by two supervisors from the floor.
Domande di colloquio [1]
Domanda 1
Give a situation where you had a difficult caller-how did you handle it?
