Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Con Edison
Colloquio
Process has been fast thus far. I’m assuming, from reading experiences, it’s because there is a greater need at this moment. Did assessment which was approximately 6 hours with breaks in between. A bit difficult not because the questions were hard but because it was timed & each section you can possibly fail and have to leave. So the pressure of it all makes it hard to concentrate a bit. I passed. Did the interview about a week later. Was about 35-40 mins long with situational questions. Received job offer 2 weeks later. Still have to wait for background check to clear & medical assessment before officially starting to train.
Domande di colloquio [1]
Domanda 1
Honestly can’t remember because it was so many questions. Just be prepared to answer anything that’s situational. Example: what would you do if… how would you handle … etc
Ho presentato la mia candidatura di persona. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Con Edison (New York, NY)
Colloquio
The interview was long and in-depth but covered things that seemed like appropriate gauges for the role's expectations. Be prepared to show your best face and customer friendliness. Make it clear that you can separate business from personal.
Interview Process was pretty easy and straight to the point. Questions asked were pretty much scenario based questions. The interview was with two people each asking you one scenario at a time. Wasn’t difficult. Just think before responding and you shall be good.
Domande di colloquio [1]
Domanda 1
Describe a time you dealt with a difficult customer and what was the outcome?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Con Edison (Brooklyn, NY) nel mese di ago 2024
Colloquio
The interview process was pretty lengthy. During the interview, the majority of the questions were scenario related. The other portions were about prior experience with customer service. Certain questions were harder than others, but an overall good experience.
Domande di colloquio [1]
Domanda 1
What would you do if a customer called about their power being turned off, had a high balance for non-payment, but had a baby in the background? Would you turn their power on?
