Horrible process! Lack of communication and coordination. Job description was not accurate. People during the interview had negative comments about the leadership team and the company overall. Human resources needs to streamline the process to attract talent.

Phone interview followed by an in-person interview with HR & the hiring manager. Final decision was made very quickly. However, I think brands often forget that many candidates are already brand ambassadors & loyalists, so when notifying someone that they were not a successful candidate (after spending time with you in-person in your offices), it would be much more kind & professional (in the interest of relationship building) for HR to send a personal email or pick up the phone, rather than send a form email that didn't mention the interview (only that I had applied) and wasn't even signed with a persons name, a department, or even a corporate logo. I realize that you have many candidates, but there are other (even larger global) companies out there that handle this process with a very high degree of class & respect.