Received a phone call where they asked several questions, explained the job, and confirmed whether I could provide identification for security checks and verify that I am an Australian citizen.
Altre recensioni di colloqui per Customer Service Specialist presso Concentrix
Ho sostenuto un colloquio presso Concentrix (Berlino)
Colloquio
Initially, there were multiple-choice and written questions in English and about sample customer satisfaction scenarios online. This was followed by a phone interview where I was asked simple questions based on my resume, given information about the working conditions, and explained how to proceed if the process went well. Finally, I had a video interview with the team leader, where detailed questions about the position were asked and dialogues were conducted based on possible scenarios.
Domande di colloquio [1]
Domanda 1
How would you response if an dissatisfied customers contacts you?
Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Concentrix (Perth, Australia Occidentale) nel mese di ott 2025
Colloquio
Phone interview was scheduled quickly, the Senior Talent Acquisition member was friendly and approachable, the Video Interview was informative, especially the tasks involved. I had the same Senior Talent Acquisition member plus one training and she was also friendly.
Domande di colloquio [1]
Domanda 1
What can you tell me about yourself, what are your coping strategies.
