If you have a good communication skill you may crack it.
They will check your customer service skills such as empathy, patience, problem solving adaptability, time management etc
Interviewers are very friendly and personally I never had a bad experience.
Ho sostenuto un colloquio presso Concentrix (Regina, SK)
Colloquio
It was quick and smooth… however it took some time from offer letter to actual start
It was actually a remote interview, already programmed so no physical interviewer… just you being on camera and answering all the questions ..
Domande di colloquio [1]
Domanda 1
How to guide a customer who had issues with device… their device wasn’t powering on
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Concentrix (Belleville, ON) nel mese di ago 2023
Colloquio
The interview process at the time was very quick, friendly faces and accommodating. Its not a bad place for starters. The interviewers were open to questions and some would get you comfortable during the process