Horrible experience. I received offer letter from various recruiters. I completed background check and I9 verification process but still did not hear anything from the initial recruiter. I also completed the whole onboarding process. The training date came and went and still no response from the company. When I called conduent they stated they could not help me I had to send a email to the recruiter because they only respond to emails. Offer letter, background check completed, and onboarding completed but still no start date. This was a whole month process.

Basic interview over the phone after completing online assessments. The recruiter asked a few basic questions. Lasted maybe 20 minutes. Got an email after the interview to confirm virtual office inspection. One thing to note is that I applied for a chat representative position but the interview was for over the phone customer support, and I wasn't made aware of that beforehand. I have not done the webcam interview yet, and am wondering what that will entail.