One call by phone and another by skype. The call by phone was more technical with some situational questions that I needed to translate to the second language required for the position.
Domande di colloquio [1]
Domanda 1
How to deal with difficult customers. How to introduce and end a message to a customer.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Conduent (Oklahoma City, OK) nel mese di set 2024
Colloquio
Interviewer was very knowledgeable of the program. Interview was smooth going. I was able to ask all the questions I had prepared. The interview was via teams and I did not need to be on camera.
Domande di colloquio [1]
Domanda 1
Describe time when you had to deal with a difficult customer?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Conduent
Colloquio
The whole process was pretty fast. the interview last about an hour, they've asked some general questions, then a technical part (was pretty simple-issues-possible causes, suggested solutions), and behavioral questions
Domande di colloquio [1]
Domanda 1
how would you react if a client is dissatisfied with your professionalism