They called the day after I applied. The interview was short and to the point. They ask about your experience and they play a recording of a typical call and ask if you feel comfortable with it. They made me an offer during the same interview and emailed me the offer letter the next day. There's a lot of steps to getting hired, but they move really fast. I had a great experience working here. The managers and trainers are awesome, and the job is actually kind of fun. It's a great job if you're a student or parent trying to work someplace with good benefits.