Fast response time, within a week I had an interview with a very polite interviewer who answered every question I had. Every question I had about the company was answered.

Arrive at the conduent building and tell security at the front you're there to apply. They'll give you a badge with a number. Someone will come out and do an in person application process asking you questions for qualification. Once done they'll take you back to begin your assessment - two audio tests and a typing test. Then you will go through two interviews.