Had a brief phone call which described the position and answered a few general questions. Next step was a video interview with 3 people. Was pretty neutral. No one seemed to be really friendly or excited to be talking to me which doesnt make a video interview comfortable.

The process started with an email from an HR Rep with 5 questions geared toward why I chose ConnectWise and why I'd be a good fit for a position working with customers. They give the option to record yourself answering the questions, but answering them in written form was fine. Shortly after an in-person interview was scheduled. They were easy to work with to get this scheduled. Right before I walked into the building, I received an email stating that the position had been filled. When I asked about this during my meeting, the HR Rep I interviewed with brushed it off and said they were bringing in two people. Interview was conversational and went smoothly mostly standard questions (what are your strengths, weaknesses, how can you contribute to the team, yada yada) then at the end the they asked some fun questions. The Rep said she would get back to me by Friday, but I never heard from her. Even when I sent her an email asking for an update.