"The interview process typically involves a phone screening, video or in-person interview, and sometimes a panel discussion. Expect behavioral and situational questions, and be prepared to showcase your customer service skills, problem-solving abilities, and attitude. Research the company, practice your responses, and demonstrate enthusiasm for the role."

There are 3 rounds of interview. First is general HR round. 2 nd will be optional and last is manager round. It is easy to crack the interview. General questions asked to freshers and to experienced one about there experience