A two interview process, the first being a telephone interview with the supervisor . If successful with the first interview, then a second interview is set up a couple of days after the first. This is an in person interview with the supervisor and department manager at Contractor Connection.

Phone interview first. Basic questions related to my experience working in a call center. I received the gist of the what the job entailed. Next was the face to face interview with a manager and the supervisor I did my phone interview with. I was given a total of maybe 10 questions some scenario and or behavioral. You had to answer a certain way to score high enough to be considered from what I gathered.