Thank you for taking the time to leave us a review following your interview with us back in December 2023. We take feedback on Glassdoor very seriously and use it to shape how we move forward as a business. With that in mind I would like to challenge your review: - Firstly a large proportion of the team at CA are women; and our top sales person is a woman. We regard equal opportunities seriously and assess all candidates equally on their experience and best fit for the role regardless of gender. - We pride ourselves on ensuring our culture at CA is a very positive one for everybody who is a part of CA, though we also don’t hide behind the fact that part of this culture is driven by high performance. From the sales side of the business, money and commissions are a big part of this. - With all candidates, salary expectations are requested by our recruitment agency and again checked during the interview process. I recognise that in this instance there was a misalignment with your salary expectations versus your experience levels relevant to the role on offer, which was uncovered in the first stage interview. - Despite you having some impressive experience, you were under qualified for the role due to no experience in both selling a product with a monetary value and the industry we are in. This was highlighted to you during the interview process to provide you a realistic expectation of the salary for the role. The last thing we want during an interview process is to mislead candidates. - We agree that you were asked several questions regarding money as being a motivator. The reason being the role you applied for was a sales role, with a good basic salary and excellent commissions. In our experience those who are motivated by money in a sales role do far better than those who are not motivated by money. - On asking the interviewer what their response was re why they liked working at Contracts Advance, they responded to you with 'career progression, a positive team culture, strong product and a high earning potential'. With the Interviewer having been in our sales department for 7 years and knowing the character, I am comfortable with this response as the Founder and Managing Director of the business. - You also asked the question to my business partner re what qualities are needed to be successful in the role – the response being those who are most successful in business work harder than others and with this potentially want to work longer hours. Whilst that isn’t a pre-requisite for being part of CA it was an honest answer. Craig Millhouse Founder and Managing Director