Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Cox Communications (New York, NY) nel mese di dic 2017
Colloquio
I was contacted via email and offered testing which i passed. Was set up a phone interview which I was told that I did great at. I felt the face to face went really really well. They asked about times I had to sell services and a time I had an odd situation. We were laughing and joking yet I was not offered the job so I'm confused.
Domande di colloquio [1]
Domanda 1
name an odd situation and what you did to resolve the issue and if the customer was satisfied.
Ho sostenuto un colloquio presso Cox Communications (Las Vegas, NV)
Colloquio
Interview was quick, about 5 or 6 questions were asked. After initial interview, I was given the chance to interview with a Manager. They asked a few questions and went over how the call center operates. Overall good experience.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to make a touch choice related to a customer situation you faced.
Ho presentato la mia candidatura di persona. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Cox Communications (Oklahoma City, OK) nel mese di nov 2023
Colloquio
Uses the S.T.A.R method. Be personable, give details the questions given. Don't over complicate your thinking and answers. Best to youtube about this type of interview process beforehand. Other than that, just breath and be confident.
Domande di colloquio [1]
Domanda 1
What weaknesses do I feel I have regarding the position
Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Cox Communications (Las Vegas, NV) nel mese di lug 2022
Colloquio
Challenging in the end. Phone call call was a breeze. Video interview wasn’t accepted first round. Reapplied . Offered the job second time. They advised that never happens. So don’t get your hopes up if you’ve already been turned down.