Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Cox Communications (San Diego, CA) nel mese di gen 2011
Colloquio
Applied online via Cox website contacted by HR shortly afterwards and came in and completed pre- screen interview Computer testing. Contacted for second interview with HR panel to screen candidates with further Q&A'S.
Domande di colloquio [1]
Domanda 1
How many words can you type per minute?
How would you deal with a customer who had questions regarding their billing statement?
How and when would you escalate a call (if necessary) to a lead associate and/or Manager?
Ho sostenuto un colloquio presso Cox Communications
Colloquio
Good experience overall. Reviewed the advertisement for the job which was thorough and explained the prequalifications and benefits. Answered questions to determine if it was a good fit for me personally. Decided not to move forward at the end of the day.
Ho sostenuto un colloquio presso Cox Communications
Colloquio
Great interview. Very smooth. Didn’t not feel pressured. Very informative about the company. Great information about the job position and expectations. Great information about benefits and work life balance and activities
Ho sostenuto un colloquio presso Cox Communications
Colloquio
Yes the interview was Very easy , 2 part interview . If you have customer service history or either retail. Sales experience is a plus also , STAR style interview
