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      Cox Communications

      Parte di Cox Enterprises

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      Ricerche correlate: Recensioni su Cox Communications | Offerte di lavoro di Cox Communications | Stipendi di Cox Communications | Benefit di Cox Communications
      Colloqui di Cox CommunicationsColloqui per Customer Retention Representative presso Cox CommunicationsColloquio di Cox Communications


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      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      Mobile Telephone Network (MTN)
      3.7★Stipendio e benefit
      BTCL
      3.6★Stipendio e benefit

      Colloquio per Customer Retention Representative

      16 nov 2015
      Candidato anonimo a colloquio
      Las Vegas, NV

      Altre recensioni di colloqui per Customer Retention Representative presso Cox Communications

      Colloquio per Customer Retention Representative

      2 mag 2023
      Dipendente anonimo
      Offerta accettata
      Esperienza neutra
      Offerta rifiutata
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Cox Communications (Las Vegas, NV) nel mese di nov 2015

      Colloquio

      I applied online thru their website, a recruiter called me to set up a phone interview. She set it for 10:30AM. She didn't call until almost 1PM. She said she got busy. We asked me a few question's about my experience. She asked me some STAR questions. I was sent to do an assessment (This was long about an hr) then she called said I pass. She set up a interview with COX. There were two guys that interviewed me. It was awkward. They didn't ask my experiences or anything. They just asked me "Name a time" questions. About 7 of them. They took turns asking. This was the most awkward interview I have ever been in my entire life!! They made no eye contact, they just looked at their paper writing and clearing their throats when one forgot it was their turn to ask the next question.

      Domande di colloquio [2]

      Domanda 1

      Name a time a policy and/or procedure changed and how'd you deal with it?
      Rispondi alla domanda

      Domanda 2

      Name a time you had to deal with a difficult customer?
      Rispondi alla domanda
      2
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Cox Communications nel mese di gen 2021

      Colloquio

      Seamless process, much harder than your average interview from the plenty that I have experienced, they ask questions in a STAR format, which I do believe need some reviewing before you go straight into the interview.

      Domande di colloquio [1]

      Domanda 1

      The interview questions were based on the STAR method.
      Rispondi alla domanda

      Colloquio per Customer Retention Representative

      11 gen 2019
      Dipendente anonimo
      Oklahoma City, OK
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Cox Communications (Oklahoma City, OK)

      Colloquio

      Very quick and professional. The hiring managers were very kind and open to conversation, the questions were not difficult just STAR type questions. They gave me enough time to think and come up with a previous scenario to adequately answer there questions

      Domande di colloquio [1]

      Domanda 1

      What are some metrics you would use to calm a customer down?
      Rispondi alla domanda
      3

      Colloquio per Customer Retention Representative

      28 ott 2018
      Candidato anonimo a colloquio
      Las Vegas, NV
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Cox Communications (Las Vegas, NV) nel mese di ott 2018

      Colloquio

      Applied, then a couple days later I received an assessment email and the next day I had a phone interview and after the conversation I was asked to come in for a face to face interview. It feels like an interrogation setting with a group panel taking notes.

      Domande di colloquio [2]

      Domanda 1

      Tell an experience in which you successfully sold or upsold a difficult customer and what was the outcome?
      Rispondi alla domanda

      Domanda 2

      Explain a time that a policy changes that you didn't like and how you handled it.
      Rispondi alla domanda
      1