Very easy mostly behavioral questions and situation based. Keep in mind to talk confidently about situations where you had to handle difficult customers or how you were able to increase customer satisfaction and improve customer service. These are important topics to concentrate during preparing for interview.

Business Plan and competency based interview 1:1 interview with rgm Have to present a business plan to other senior store managers. Be part of a group assessment where you will be accessed that how you communicate and interact with other people