At first I had a 10 min phone interview. She asked me about my previous experiences, if I’ve scheduled anything for the next X weeks, she told me about the salary and the work hours and she asked me to complete an on-boarding portal online. I was supposed to help a customer in 10 minutes. Some days later they called me to schedule a face to face interview. At first a lady asked me to translate a scenario. Then the manager came in and showed me the environment. They were all very friendly. Then we set in the office and he interviewed me for around 45 mins. After that I went to the administrative assistant who asked me if I was ok with a background check. We proceeded with that and the next day they called to offer me the position.