The phone interview was great, straight forward and casual. Unfortunately, the in-person interview was bizarre and off-putting. The "20 Commandments" (their standard operating procedures) were written as if they were meant to come across as hip and funny, but they came across as overly strict, punitive, out of touch, and sexist. One example was, in a state where marijuana is legal, one of the rules was "if you're fond of getting high, you will be fired." Not "if you get high on the job" or "if you show up stoned". Just "if you like to smoke in a state where its completely legal, you will be fired". Another was "if people aren't dancing, it's completely your fault" and if a customer complained for any reason, they reserved the right to fine you for it! If you did basic math on all their threatened fines, you would see they quickly exceed any money you might have made at your event, especially since they have an MLM-adjacent pay structure. Not quite as bad, but your pay is completely based on client surveys and "ranking up". We were also handed piles of papers and not given adequate time to read them all before signatures were demanded. We were given scenarios and asked what we would do, but when people gave responses that weren't exactly the company line, the interviewer refused to acknowledge to possibility of any solution but the one he had been told in training school. This rigidity was seen in other facets too, like the fact that you can never choose what music to play. You are given a USB with a set playlist and you are NEVER to deviate from it unless the bride (and only the bride) requests a different song. The sexist "bridezilla" trope was one that came up over and over during the group interview. I asked others after the interview how they felt about how it went and they echoed the same sentiments: weird sexist vibes, overly punitive, and willing to steal from employees if they were ever at risk of losing a single dollar. This may have just been a bad experience in my location in particular, but I can't imagine it's terribly different everywhere else seeing as these baffling "commandments" seem to be their national standard. I know I would not be at risk of fines and their strange punishments as I'm an experienced host and DJ, but just the idea that they were willing to do that gave me bad vibes.
Edited to add: The manager tried to avoid mentioning it, but they require multiple days of training and shadowing with no pay!