We are sorry you feel had a negative experience during our interview process. We feel one of our strengths is that we are very open with our candidates who apply. There are many companies who use “smoke and mirror” techniques in recruiting and we refuse to. Our Account Coordinator position is our entry level position in our account services team. When discussing compensation, we are honest if the amount we pay is lower than the amount a candidate has indicated as their desired amount. Although this candidate was told our salary was low compared to their desired amount, our salaries are competitive with similar positions throughout the Greenville area. We have made a lot of changes through the last year, and we believe this is what the individual was referring to when they stated you should focus on the positive reviews. We have never asked employees to pad the site with positive reviews. We have over 70 employees and our numbers would be much higher than 6 for the year if this was the case. We are very honest about our strengths and opportunities to impress, we welcome all feedback, especially if we can learn from it. As we have all guests sign in and sign out, there is no individual who waited 1.5 hours to be interviewed as this individual stated. It may have been in reference to us changing the order of the interviewers, but all candidates are greeted and moved through the system appropriately.

Thank you for your feedback on our interview and hiring process here at DOM360. I'm delighted to hear that you received a quick turnaround on your online application, and that we got you into the office for an interview. Yes, the interview process can be long and painful! However, it's a good thing when we extend your interview to speak with multiple members of the team so you can get a 360 view of the organization through various eyes. Although we plan interviews in advance and place them on all members calendars, when clients call, that sometimes will delay the interviewer by a few minutes, and we do apologize that this occurred to you. It is typical that when you interview separately with members of the team that they will inherently ask you the same questions as a previous interviewer. We must have had a strong belief that you would be a great fit in the organization. Regarding completing the application, we don't have an online (electronic) application at this time, so I'm guessing what you completed was pre-interview questions (there are about 5 of them). Having extended you an offer pretty quickly indicated we were excited about you becoming part of the team. To answer your concern about the offer deadline, there are two reasons we put a deadline on the offer: (1) we learn whether a candidate is serious or just shopping around, and (2) we are hiring to fill an immediate business need and must be able to quickly consider additional candidates if the offer is not accepted timely. Regarding your comment that there were 'red flags' that arose during the interview, we would sincerely appreciate learning about them so we can improve our interview and hiring processes. This is a stressful process for our team members as well, and they want to improve this pre-hire experience too. Please feel free to submit any additional feedback you believe might be useful to HR@DOM360.com. Thanks again for your feedback. It is truly appreciated.