Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso DeVry University (Wood Dale, IL) nel mese di feb 2009
Colloquio
I worked with a staffing agency who suggested the job for me. She said I would have my own portfolio of students that I would help set up financial aid for. I was told most of my communication would be via email and also phone (they didn't make it very clear that it's really just a call center and every phrase you have to say is determined for you - you're out of compliance if you deviate from the phrases they tell you to say)
Domande di colloquio [1]
Domanda 1
None were difficult. All customer service based questions, such as "explain a time you had to deliver difficult news to someone and how did you handle it?"
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso DeVry University nel mese di dic 2011
Colloquio
Interviewed with the manager, then director... then regional director over the phone. Questions are situation-based - they ask how your previous experience will assist you if you are to gain the position, skills you have, etc. HR that was not local was very responsive and answered all questions thoroughly!
Domande di colloquio [1]
Domanda 1
In your previous work, how did you handle escalated students/clients/customers?
Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso DeVry University (Columbus, OH) nel mese di nov 2011
Colloquio
Everybody was friendly and very professional.
Domande di colloquio [1]
Domanda 1
What was a situation in which you had to deal with a difficult co-worker?
