Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Delta Air Lines
Colloquio
The interview process was broken into phases. Meet and greet, one-on-ones, introduction, jumpseat and overhead bin test, and galley cart activity. Not necessarily in that order. At the end there was a video will the hiring team chose their candidates for CJOs. If your name was called in the first few groups, you did not get the CJO.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you went over and beyond to help a customer?
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.