Ho presentato la mia candidatura online. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA) nel mese di mar 2013
Colloquio
Applied in December of 2012 received a email after taking the assessment saying that someone would be contacting me. I didn't receive a call back til February in which I received a immediate phone interview. After the interview I was told I had passed and that I would be hearing from them shortly to set up a f2f. Didn't hear anything until 3-4 weeks later. F2f interview is a cattle call interview session. They make you feel very comfortable, (but just always remember your every move is being watched). was about a 4-5 hour day.
Domande di colloquio [1]
Domanda 1
Describe a conflict you had with a manager, how did you handle it, how was it resolved?
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Domande di colloquio [1]
Domanda 1
tell us about a time you had to deal with a difficult coworker?