Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA) nel mese di ott 2013
Colloquio
I received a phone interview a week and a half after applying online. It was 9:30am on a Sunday morning. The interview started off great but I unfortunately did not have my pass port on hand so the process had to be put on hold and she gave me a number to call when I had my information. I was devastated. As soon as I called home and got my information I started calling back, first I got a voicemail. I left my name and number and reason for calling. I did not let this stop me and called about four more time over then next few hours and finally got a hold of a male and we went on immediately with the interview. Which i think went well.
Domande di colloquio [2]
Domanda 1
A toddler is sleeping on the floor in front of their parent's feet, the seat belt sign is on and this is against safety regulations. What do you do? The parents do not want to wake their toddler.
Name two instances when you knew someone was being dishonest. Work-related or in life. What did you do to handle the situation and how did the person respond.
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Domande di colloquio [1]
Domanda 1
tell us about a time you had to deal with a difficult coworker?