Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Delta Air Lines nel mese di gen 2014
Colloquio
I applied on November and I received a phone call on January 16, they asked about every day to day scenarios and how you would handle difficult passengers. They called me at 8:00 PM from a 00 number. After answering the questions the hr personnel told me they would contact me either by phone or email. Keep you posted
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Domande di colloquio [1]
Domanda 1
tell us about a time you had to deal with a difficult coworker?