Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA) nel mese di gen 2014
Colloquio
Long process. Here were my steps:
10/3/13
Online application
Online assesment
12/30/13
Phone Interview...very similar to the ones listed on this site. How would you handle the following situations:
- angry passenger, meal plan not available due to bad weather conditions
- parents allowing baby to sleep on floor board in front of them
- toddler running down the isle
- intoxicated passenger
- name a time when someone was being treated unfairly
1/7/14
Invitation for face to face
1/9/14
Face to face interview
7:30am - exhausted after leaving
Domande di colloquio [1]
Domanda 1
Time when you coached someone in to becoming better.
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Domande di colloquio [1]
Domanda 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.