Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Delta Air Lines nel mese di apr 2014
Colloquio
I've just applied this morning online. I had a phone interview at around 6:00 pm tonight. I was surprised that they called so quickly. They asked if I have a passport and for the expiration date. There was a question about being available nights, weekends, and holidays. The next set of questions were scenarios, such as, What would you do if you have a child running up and down the aisle? You have passengers who let their child sleep on the floor while the fasten seat belt light is on and there is some turbulence, how do you handle it? There was a question about having an intoxicated passenger and what to do if they order more drinks. After these questions the interviewer took notes and came back with more situational questions. Tell of a situation where you dealt with an irate customer. Give two situations where you had a co-worker acting unfairly, and if given the chance would you have dealt with either situation differently and why? Tell of a time where you persuaded others to do something new.
Domande di colloquio [1]
Domanda 1
The most difficult for me was probably the scenario question of the child being on the floor during the fasten seat belt sign.
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?