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      Ricerche correlate: Recensioni su Delta Air Lines | Offerte di lavoro di Delta Air Lines | Stipendi di Delta Air Lines | Benefit di Delta Air Lines
      Colloqui di Delta Air LinesColloqui per Customer Service Representative presso Delta Air LinesColloquio di Delta Air Lines


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      Colloquio per Customer Service Representative

      6 set 2014
      Candidato anonimo a colloquio
      Bloomington, MN
      Nessuna offerta
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Delta Air Lines (Bloomington, MN) nel mese di set 2014

      Colloquio

      The in-person interview consisted of several presentations by different managers/supervisors, and the interview lasted about three hours. My group of potential employees consisted of five people including myself. At the end of the interview, three people were chosen to stay behind--ostensibly these were the ones offered employment. The three chosen were a twenty-year-old woman who also spoke Vietnamese; a twenty-nine-year-old woman that also spoke Arabic; and an affable, well-spoken Afro-American man who was twenty-years-old. I, myself, and another young man about twenty-five were not chosen to stay behind. At 53, I was probably seen as being too old. Although I didn't get the job it was a positive experience.

      Domande di colloquio [1]

      Domanda 1

      At one point in the interview process, you are asked to answer a mock telephone call. I answered the call with a cheerful "Thank you for calling Delta Airlines, my name is Richard. How may I help you?" Immediately the caller went into a tirade about how, on a recent flight, she had the worst possible service; and that she would never fly Delta again. This caught me off-guard, and I mumbled a response. My advice to anyone would be to have several empathetic statements ready and to apologize profusely for the poor service.
      Rispondi alla domanda
      7

      Altre recensioni di colloqui per Customer Service Representative presso Delta Air Lines

      Colloquio per Customer Service Representative (CSR)

      9 mar 2026
      Candidato anonimo a colloquio
      Atlanta, GA
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)

      Colloquio

      It was rather basic but they are not concerned with customers and how you interact with them. Could be better but I don’t know I upper management has those concerns in mind

      Domande di colloquio [1]

      Domanda 1

      How would you describe yourself
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      2 gen 2026
      Candidato anonimo a colloquio
      Singapore
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Delta Air Lines (Singapore)

      Colloquio

      Simple and easy. Organised no confusion or time wasters. Got thru quickly. Everyone is really friendly and kind. But understand that the job is really not that easy. For people like me who are used to regular hours and need family time, this is not the best option for me.

      Domande di colloquio [1]

      Domanda 1

      Give examples of times you have tackled difficult customers.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      27 nov 2025
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Delta Air Lines

      Colloquio

      Relatively standard for the position. Asked about experience and how I would address certain situations. Average and what you would expect for a standard customer service role. Two total interviews lasting about 30 minutes each.

      Domande di colloquio [1]

      Domanda 1

      How would you handle a customer who's been forced to take a different flight from one they've booked.
      Rispondi alla domanda