Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA) nel mese di mar 2014
Colloquio
Applied online beginning Mar. 2014, then had telephone interview on Mar 31st. Call came late in evening and even though I thought interview was ok I knew when the lady was saying good bye that I was unsuccessful because she was so formal in the way she said it.
Domande di colloquio [1]
Domanda 1
What to do if a passenger appears intoxicated?
What to do if a child was asleep on the floor while the fasten seat belt sign is on?
How would you handle a passenger in a situation where the food item they wanted was not available?
How would you handle a child running down the isle?
Then I was asked 4 more questions on that same call
A time you went above and beyond for a customer?
A time when you persuaded others to do something new?
A time when a co worker was being unfair or dishonest?
How would you deal with a difficult customer... and how did you handle it, what was the outcome?
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
Candidatura
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.