Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA) nel mese di gen 2015
Colloquio
The other reviews cover the application, one-sided and phone call interview very well. I experienced the exact 5 questions on the one-sided interview which were included in other reviews. The F2F, two on one interview is all about customer service questions. I would advise having up to 10 different customer scenarios scenarios from your past experience to talk about during the two on one interview. They will ask you 6 questions and they are all about customer service experiences. I felt like this section is what really determined if they hire you or not.
Domande di colloquio [1]
Domanda 1
Tell us about a time you went above and beyond for a customer
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Domande di colloquio [1]
Domanda 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.