Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA) nel mese di apr 2015
Colloquio
After I applied and took the assessment on their website, I received an email asking me to do a recorded one-way interview. I was informed that I had three days to complete the interview or I would not be able to progress any further. The recorded interview asked me 5 basic customer service questions and gave me a couple minutes to respond to each one. I was not allowed to do any questions over or was I allotted any extra time.
Domande di colloquio [1]
Domanda 1
How did you handle dealing with a difficult customer or situation at work?
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?